Privacy Policy
Last updated: March 1, 2026
1. Information We Collect
We collect information you provide directly, such as when you create an account, book a demo, or contact us. This includes name, email, company name, phone number, and institution details. We also collect usage data and cookies to improve our service.
2. How We Use Your Information
We use your information to provide and improve our services, process transactions, send transactional emails, respond to inquiries, and send product updates (you can opt out at any time). We do not sell your personal data to third parties.
3. Data Security
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. All data is stored on servers within compliant data centers.
4. Data Sharing
We may share data with trusted service providers who assist in operating our platform (email, hosting, analytics). These providers are bound by confidentiality agreements and may not use your data for other purposes.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also request data portability. To exercise these rights, contact us at privacy@creditstreampro.com.
6. Cookies
We use cookies for authentication, analytics, and personalization. You can control cookie settings in your browser. Disabling certain cookies may affect site functionality.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where required by law.
8. Contact Us
For privacy-related questions, contact us at privacy@creditstreampro.com or write to us at Dar es Salaam, Tanzania.